FeelHerb.com (“we,” “our,” or “us”) is operated by Veda Herbs & Drugs Pvt. Ltd., committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you:

By using our website, you agree to this policy.

1. Information We Collect

A. Data from Contact Form

When you contact us via FeelHerb.com/contact-us/, we collect:

  • Name (required)

  • Email address (required)

  • Phone number (optional)

  • Subject & Message (required)

B. E-Commerce Data

When you place an order, we collect:

  • Billing/Shipping Address

  • Payment Details (processed securely via PayPal/Stripe/Razorpay)

  • Order History

C. Automated Data

  • Cookies & Tracking (e.g., Google Analytics, session cookies)

  • IP Address & Device Info

2. How We Use Your Data

Purpose Legal Basis
Respond to inquiries Legitimate interest
Process orders & payments Contractual necessity
Send order updates Legitimate interest
Improve website performance Consent (via cookies)
Marketing (opt-out anytime) Consent

3. Data Sharing

We never sell your data but may share it with:

  • Payment Gateways (PayPal, Stripe, Razorpay)

  • Shipping Partners (FedEx, India Post, etc.)

  • Customer Support Tools (e.g., email providers)

  • Legal Authorities (if required by law)

4. Data Retention

  • Contact Form Submissions: 1–2 years (or until request for deletion).

  • Order Records: 5–7 years (for tax compliance).

5. Your Rights

You may:
✅ Access, correct, or delete your data.
✅ Opt out of marketing emails (via unsubscribe link).
✅ Withdraw consent (where applicable).
To exercise these rights, contact us at:
📧 Email: hello@feelherb.com
📞 Phone: +91 89216 95627
📍 Address:

Veda Herbs & Drugs Pvt. Ltd.  Prekkanam, Omalloor  Pathanamthitta 689647, India  

6. Security Measures

  • SSL Encryption for data transfers.

  • Secure payment gateways (no direct storage of card details).

  • Restricted staff access to personal data.

7. Third-Party Links

We link to external sites (e.g., payment processors, social media). We are not responsible for their privacy practices.

8. Policy Updates

Changes will be posted here with a new “Last Updated” date.

9. Contact Us

For privacy-related questions:
🔗 Contact Form
📧 Email: hello@feelherb.com
📞 Phone: +91 89216 95627